Shipping and Delivery

Last Updated: February 9, 2026
Company Name: Nanjing Jianxiran E-commerce Co., Ltd.
Company Address: Room 131, No. 59, Xiqiao Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province
Workstation Representative: Chen Tao
Unified Social Credit Code: 91320118MAK3FQ0E32
Email: service@mail.ken-mij.com

Shipping and Delivery Information

Hello! Thank you for purchasing our niche department store products, which include lifestyle gadgets, creative storage solutions, home decor, and portable essentials (such as Washable Lint Roller, Silicone Sealing Clips, and more). To help you understand order shipping and delivery details, we have outlined the rules below. If you have any questions, please contact us via our official email at service@mail.ken-mij.com.

Dispatch Time

Orders in stock are usually dispatched within 1-2 business days (excluding weekends and holidays).

You can edit or change order information within 12 hours after placing an order based on your requirements.

The actual delivery time is 5-7 business days. Please note that the delivery duration may be affected by demand, factory production, holidays, weather, and other factors.

Shipping Policy

We offer free shipping to all orders within the contiguous 48 states of the United States. The following areas are excluded from this offer: Alaska, Hawaii, U.S. territories, APO/FPO addresses, and P.O. boxes.

Shipping Method

Delivery services are provided by UPS/FEDEX/USPS, covering the contiguous 48 states of the U.S., with free delivery throughout.

Please ensure that the shipping address is correct and complete; if the address is incorrect or incomplete, you may be responsible for additional shipping fees.

After dispatch, we will send you a tracking number via email, which you can use to check the estimated delivery time.

Delivery-Related Supplements

By default, packages do not require a signature upon delivery.

If you require a signature service, please contact our customer service team within 24 hours of placing your order, and we will assist you in adding FedEx signature service.

Customer Support

Customer service hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). If you have any questions related to shipping or delivery, please contact us via the official email at service@mail.ken-mij.com.

We are committed to simplifying your ordering and receiving process, providing you with a convenient and worry-free shopping experience!