Payment Policy

Last Updated: February 9, 2026
Company Name: Nanjing Jianxiran E-commerce Co., Ltd.
Company Address: Room 131, No. 59, Xiqiao Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province
Workstation Representative: Chen Tao
Unified Social Credit Code: 91320118MAK3FQ0E32
Email: service@mail.ken-mij.com

Payment Policy

Thank you for choosing our niche department store products, which include lifestyle gadgets, creative storage solutions, home decor, and portable essentials (such as Washable Lint Roller, Silicone Sealing Clips, and more). To ensure a smooth payment experience and clarify your rights and obligations, we have established this Payment Policy for your reference.

I. Product Pricing and Tax Information

All product prices listed on our platform include relevant taxes; you do not need to pay additional domestic taxes.

Regarding Customs Duties: The amount for customs duties will be determined based on the local policies of your region, assessed by local customs. You are responsible for these fees, as we do not cover any duty-related costs.

II. Supported Payment Methods

To facilitate your payment process, we offer several secure and convenient payment options. Please choose according to your needs:

• Credit Card Payments: Mastercard, Visa, American Express

• Third-Party Payment: PayPal

• Installment Payment: Klarna

III. Additional Payment Information

1. Payment Confirmation: After completing payment, the system will automatically send a payment confirmation notification. If you do not receive the notification or have any questions about your payment status, please contact our customer service promptly.

2. Order Editing and Payment: Within 12 hours of placing an order, you can contact customer service to edit/change order information (including shipping address, product specifications, etc.). If changes affect the payment amount, you will need to settle the adjusted amount or handle any differences in refund or surcharge.

3. Shipment and Payment Correlation: Orders will only proceed to stock verification and shipment after full payment is received. In-stock orders are usually dispatched within 1-2 business days (excluding weekends and holidays), with actual delivery taking 5-7 business days.

IV. Customer Service

If you encounter any issues during the payment process (such as payment failure or discrepancies in payment amounts), please contact us via:

Email: service@mail.ken-mij.com

Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). We will address your issues promptly during business hours.

This Payment Policy may be adjusted according to operational conditions and local regulations. Any updates will be prominently announced on the platform, so please stay informed.