Privacy Policy

Last Updated: February 9, 2026
Company Name: Nanjing Jianxiran E-commerce Co., Ltd.
Company Address: Room 131, No. 59, Xiqiao Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province
Workstation Representative: Chen Tao
Unified Social Credit Code: 91320118MAK3FQ0E32
Email: service@mail.ken-mij.com

Privacy Policy

Welcome to our products and services! We are a retailer specializing in niche department store products in the United States, focusing on lifestyle gadgets, creative storage solutions, home decor, and portable essentials (including items such as Washable Lint Rollers, Silicone Sealing Clips, Magnetic Bottle Openers, Wall-mounted Key Racks, Drawer Divider Boxes, Over-the-Door Hanging Organizers, Scented Candles, Glass Bud Vases, Mini Portable Scissors, and Travel Bottles). We highly value your personal privacy protection. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information, as well as the rights you have. Please read and understand this policy carefully before using our products and services. By using our services, you agree to all content within this Privacy Policy.

I. Personal Information We Collect

To provide you with quality shopping services, complete order fulfillment, and customer service, we only collect personal information that you voluntarily provide and that is necessary for these services. We do not collect irrelevant information. The specific information we may collect includes:

1. Order and Transaction Information: When you place an order to purchase our products, we collect the name, shipping address, phone number, email (if you choose to provide it), product details, order time, payment amount, and payment method that you provide to process payment, shipping, and after-sales services.

2. Customer Consultation and After-Sales Information: When you contact us through our customer service channels (email: service@mail.ken-mij.com) to inquire about products, report issues, or request after-sales services, we may collect consultation content, contact information, and order numbers to efficiently resolve your issues.

3. Other Voluntarily Provided Information: If you willingly provide feedback on product usage or suggestions, we may collect this information. It does not involve sensitive personal information, and you may choose not to provide it at any time.

Note: We do not actively collect sensitive personal information such as ID numbers, bank card numbers, religious beliefs, or location data unless you voluntarily provide it (and only for purposes you explicitly specify).

II. Purpose of Using Personal Information

The personal information we collect is used solely for the following legitimate purposes and will not be used for unrelated purposes without your explicit consent:

1. Fulfilling Order Obligations: This includes processing your orders, arranging shipments (coordinating with logistics providers by sharing necessary recipient information to complete delivery), checking shipping status, and handling returns and exchanges. Specific shipping rules: In-stock orders are typically shipped within 1-2 business days (excluding weekends and public holidays), with actual delivery taking 5-7 business days; within 12 hours after order placement, you can edit/change order information upon request (providing order-related information for identity verification is required).

2. Providing Customer Service: Responding to inquiries, complaints, and after-sales requests, answering questions related to product usage, order status, and shipping rules. Contact email: service@mail.ken-mij.com. Customer service hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00).

3. Optimizing Products and Services: Understanding your preferences based on order history and feedback to optimize our product categories (lifestyle gadgets, creative storage, etc.) and service processes, enhancing your shopping experience.

4. Compliance and Security Assurance: Retaining and verifying order information and consultation records to comply with legal requirements, prevent fraud and false orders, and protect both your and our legal rights.

III. Storage and Protection of Personal Information

(A) Storage Method and Duration

1. Your personal information is stored on secure servers, safeguarded with encryption techniques to ensure safe transmission and storage, preventing leaks, alterations, and losses.

2. Personal Information Storage Duration: Only retained for the shortest period necessary to achieve the purposes described in this policy. Order and after-sales records will be anonymized or deleted according to legal requirements once the order is completed and after-sales guarantees expire. Feedback and suggestions provided will be retained for a reasonable period based on actual needs before deletion.

3. Storage Location: Our business primarily operates within the United States, and your personal information will mainly be stored on secure servers located in the U.S., strictly adhering to relevant privacy protection laws and regulations to ensure compliance.

(B) Protective Measures

We have implemented multiple security measures to ensure the safety of your personal information:

1. Technical Safeguards: Utilizing data encryption, access control, and security audits to prevent unauthorized access, alteration, or disclosure of personal information.

2. Personnel Management: Strictly controlling access permissions and providing privacy protection training to employees who handle personal information, clarifying job responsibilities, prohibiting unauthorized collection, leakage, or misuse of personal information, and holding violators accountable.

3. Third-Party Control: For services like order delivery and payments that require third-party collaboration, we strictly select partners, sign privacy protection agreements, specify their usage scope and obligations, require them to use information solely for service provision, and oversee their information usage.

Note: Despite our protective measures, internet transmission involves some uncertainty, and risks of illegal access cannot be fully ruled out. If you discover a personal information breach, please contact us promptly via the contact methods provided in this policy. We will take remedial actions immediately and cooperate with relevant authorities for investigation and resolution.

IV. Sharing, Transfer, and Disclosure of Personal Information

We strictly protect your personal information and will not share, transfer, or disclose it arbitrarily unless under the following circumstances:

1. With Your Explicit Consent: Sharing necessary personal information with specified third parties when you authorize it.

2. To Fulfill Order Obligations: Sharing necessary recipient information (such as name, address, and phone number) with logistics providers solely for delivery purposes. Logistics providers are prohibited from disclosing or using it for other purposes.

3. Legal Requirements: Disclosing personal information as mandated by applicable laws, regulations, judicial institutions, or administrative authorities (e.g., subpoenas, investigation orders).

4. Anonymized Data: Anonymized personal information (unable to identify specific individuals) may be used for data analysis and market research, freely usable and shareable without additional consent.

Note: We will not transfer your personal information to unrelated third parties unless in cases of corporate mergers, acquisitions, or bankruptcy liquidation. Prior notification will ensure your information receives equivalent protection; otherwise, no transfer will occur.

V. Your Rights Regarding Personal Information

In accordance with relevant privacy protection laws, you have the following rights concerning personal information, which we will fully support:

1. Right to Access: You have the right to inquire about the personal information we collect and store, including order and consultation records.

2. Right to Rectification: If you find errors in your personal information (e.g., incorrect shipping address or phone number), you can request corrections, and we will promptly correct them after verifying your identity.

3. Right to Deletion: If you believe the collected personal information is unnecessary, or if you cease using our services, you can request deletion. We will delete it after identity verification, subject to legal compliance (except where retention is legally required).

4. Right to Modify Order Information: Within 12 hours after order placement, you can request editing/changing order information (such as shipping address or phone number), and we will process it after identity verification.

5. Right to Withdraw Consent: You have the right to withdraw consent for personal information collection and use. Upon withdrawal, we will cease collecting and using your information, but previously completed processing remains lawful, and essential processing for order fulfillment and legal compliance continues.

To exercise these rights, contact us via email at service@mail.ken-mij.com. Customer service hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). We will verify your identity to prevent unauthorized use and respond within a reasonable timeframe.

VI. Protection of Minors' Privacy

Our products and services target adults and are not intended for minors. If a minor uses our services without parental consent and provides personal information, guardians can contact us through the means provided in this policy. We will delete the information and terminate services after identity verification.

VII. Updates to the Privacy Policy

This Privacy Policy may be revised due to business development or legal updates. Significant changes will be communicated prominently (e.g., through pop-ups on our shopping pages or email notifications), with the revised policy effective from publication. Regularly review this policy for the latest privacy protection details. Continued use indicates agreement with the revised policy.

VIII. Contact Information

For questions, concerns, or the exercise of rights related to this Privacy Policy, contact us via:

Email: service@mail.ken-mij.com

Customer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00)

We will communicate and resolve issues within a reasonable timeframe upon receiving your message.

The final interpretation of this Privacy Policy rests with us and takes effect upon publication.